Webinar

Your Next AI Move: Why CX Delivers the Fastest, Safest ROI

Most IT leaders have AI underway somewhere - a copilot rollout, a security pilot, a data project. The opportunity now is turning that momentum into a defensible number. The returns are real but diffuse, hard to benchmark, and harder to put in a board deck. CX is the exception. Handle time, deflection rate, cost per contact, CSAT - you were already measuring these. So the impact of AI shows up in numbers your organization already trusts.

Recorded Live On:

September 10, 2026

Join Opkalla's Head of CX & UC, Nick Kusko, and Avant Field Sales Engineer, Hunter Edmisten, for a straight-talk, vendor-neutral look at where AI in CX is delivering results today.

We'll cover:

Why CX is the safest entry point for AI investment
AI for CX vs. AI for UX - and why the distinction matters
Where AI is already cutting costs in contact centers
How to vet AI-powered CX solutions the right way
What to ask before your next AI move

Walk away with a clear, vendor-neutral framework for evaluating AI-powered CX solutions - so you can pick the right fit for your organization, not just the loudest pitch.

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